SUPPORT CENTER

Here are some of the most common questions that we have been asked. If you don’t find an answer to your question here, please send us an email at info@beetechnologygroup.com

DO I HAVE TO PAY?

MIMIHUA is a full functional free trial. There is absolutely no charge to download and use it.

WHAT ARE THE SYSTEM REQUIRMENTS?

MIMIHUA can be installed and used on every Android device 4.4 up.

HOW CAN I BE SURE THAT MIMIHUA IS SAFE FOR KIDS?

Safety is extremely important to us and we are doing all that we can to make MIMIHUA safe to install, run and use. MIMIHUA Browser is 100% Clean, which means it does not contain any form of malware, including but not limited to: spyware, viruses, trojans and backdoors. This software product was tested thoroughly and was found absolutely clean; therefore, it can be installed with no concern by any user”. In MIMIHUA there are several layers of security that ensure that your child is in a protected safe environment. The content that is available for the kids is safe, since our team moderates all content items before they become public. Our tools are safe as they all work under an active security system which blocks all scripts, file downloads, pop-ups and any other attempts that lead to content which has not been approved, thus preventing it from being viewed by the children.

CAN I ADD SITES AND VIDEOS TO MY ACCOUNT?

Absolutely! This is the beauty of the MimiHua STAR Level – parents can add sites and videos for their kids. This makes MIMIHUA not only a great place to explore the web but also a place that is personalized with content that you know that your child will love.

HOW CAN I ENTER THE PARENTAL CONTROL ACCOUNT?

You can enter the Parental Control Account either directly from the top bar in the MIMIHUA Home page or by visiting https://server.mimihua.com The Parental Control Account is created only after installing the MIMIHUA application and running it for the first time. It is a protected area (from kids and from strangers), and entry requires a password. The Parental Control Account is both simple to use and easy to update.

I’VE FORGOTTEN MY PARENTAL CONTROL PASSWORD. WHAT SHOULD I DO?

Simply visit the Parents Login Home Page on https://server.mimihua.com and select Forgot Password?. A personalized coded link will immediately be sent to your mail box, directing you to a secure area where you can renew your password We have purposely not included this option in the application itself to ensure that kids can in no way obtain access to the Parental Control Account.